You need a team that is already awake, fully equipped, and ready to roll.
That is exactly why our emergency dispatch runs 24 hours a day, 7 days a week, 365 days a year across the entire DFW metroplex. We don’t just send someone to patch a pipe and leave you standing in a flooded house. We provide a complete, start-to-finish emergency response:
Step 1: We Stop the Leak: Our emergency responders arrive fast to diagnose the failure, shut down the water supply, and perform immediate, permanent repairs to the broken pipes, water heater, or backed-up sewer line.
Step 2: We Extract the Water: We don’t leave you to clean up the mess. We immediately deploy professional-grade water extraction vacuums, industrial dehumidifiers, and high-speed air movers to dry out your home before secondary damage occurs.
Step 3: We Restore Your Home: Because we handle full-scale home construction, our crews will replace your ruined drywall, install new flooring, and perfectly match your paint, returning your home to its original condition.
What to Do While You Wait for Our Plumber to Arrive
When water is actively flooding your home, panic is your worst enemy. It is completely normal to feel overwhelmed, but taking a few deep breaths and following these exact steps can save you thousands of dollars in ruined hardwood floors, soaked drywall, and destroyed furniture. Please do the following to secure your home while our dispatch team sends a truck your way:
- Turn Off the Main Water Supply: If a pipe has burst or a fixture is flooding the room, do not waste time looking for the small valve under the sink. Go straight to your home’s main water shut-off valve. In Texas, this is usually located outside near your street in a covered meter box (you may need a water meter key or a wrench to turn it) or along the exterior wall of your house. Turn the valve clockwise until it stops. If you have an interior shut-off, it is typically located in the garage or a utility closet.
Kill the Power to the Flooded Area: Water and electricity are a deadly combination. If water is pooling anywhere near electrical outlets, power strips, appliances, or extension cords, do not step in the water. Go directly to your home’s main breaker box and flip the switches to the “off” position for those specific rooms.
- Shut Down the Water Heater: If your water heater is the source of the flood, you must turn it off immediately. If the tank drains completely but the heating elements stay on, they will burn out and create a fire hazard. For an electric water heater, flip its dedicated breaker switch in your electrical panel. For a gas water heater, turn the dial on the unit itself to the “pilot” or “off” position.
Clear the Floor: Once the water and power are off, start moving things out of the way. Pick up area rugs, small wooden furniture, electronics, and any family keepsakes. Move them to a dry room or elevate them. The faster you get these items out of the water’s path, the better chance you have of saving them from permanent damage.
Burst and Frozen Pipes
Raw Sewage Backups
Water Heater Blowouts
Slab Leaks Under Your Foundation
Knowing When to Call an Emergency Plumber in Texas
Not every dripping faucet or slightly slow drain requires a middle-of-the-night visit. But when a plumbing failure actively threatens the structure of your home, ruins your daily life, or creates a health hazard for your family, you need help immediately. Here is a breakdown of the emergencies we handle on a daily (and nightly) basis:
Burst and Frozen Pipes
Texas weather is notoriously unpredictable. When a sudden winter freeze hits the DFW metroplex, the poorly insulated pipes hiding in your attic or running along your exterior walls can freeze solid and crack under the pressure. The real emergency actually happens when the temperature rises, the ice thaws, and water starts rushing through those cracks directly into your ceiling and walls. When you call us, we don’t just guess where the break is. We locate the exact point of failure, cut away the minimal amount of drywall needed, replace the damaged pipe section, and get your water turned back on safely.
Raw Sewage Backups
A toilet that keeps running is annoying, but a toilet, sink, or shower drain that starts bubbling up raw sewage is a severe health crisis. When multiple drains in your house are backing up at the exact same time, it means your main sewer line is blocked. This is usually caused by invasive tree roots breaking into the pipe, years of grease buildup, or a collapsed line. Standard plunging won’t fix this. We use heavy-duty, commercial-grade hydro-jetting equipment to blast away the blockage, clear the main line entirely, and get waste flowing away from your home where it belongs.
Water Heater Blowouts
Water heaters rarely fail quietly. Usually, years of hard Texas water cause sediment to build up and rust out the bottom of the tank. When it finally gives way, it dumps 40 to 50 gallons of rusty, scalding water all over your utility closet, attic, or garage floor. We will respond quickly to drain whatever water is left in the tank, safely unhook the dangerous gas or electric lines, and swap it out for a brand-new, energy-efficient unit so you aren’t left taking cold showers for a week.
Slab Leaks Under Your Foundation
The heavy clay soil in Dallas and Fort Worth is like a sponge—it expands when it rains and contracts during the dry summer heat. Over time, this constant shifting can physically snap the plumbing pipes buried deep inside your concrete foundation. If your floors suddenly feel warm to the touch, your water bill inexplicably skyrockets, or you hear the sound of running water when the house is totally quiet, you likely have a slab leak. We use specialized acoustic listening devices and digital thermal cameras to find the exact spot of the leak. This ensures we know exactly where the problem is before we ever think about breaking through your concrete.
We Don't Just Fix the Pipe. We Fix the House.
If you hire a standard, everyday plumbing company for a broken pipe inside a wall, they have one job: stop the leak. They will cut a massive hole in your drywall, fix the pipe, hand you a hefty bill, and drive away. You are left stuck staring at a giant hole, soaking wet insulation, warped baseboards, and the looming threat of black mold. You then have to spend the next week calling drywallers, painters, and floor installers.
That is the biggest difference between a standard plumber and America’s General Contracting. We handle the entire nightmare from start to finish, so you only have to make one phone call.
We Stop the Water: First, our plumbing experts find the leak and fix the mechanical issue correctly so your plumbing is completely secure.
We Dry the House: Next, our restoration team steps in. We bring in professional-grade water extraction vacuums, industrial dehumidifiers, and high-speed air movers. We actively monitor the moisture levels in your floors and wall cavities to ensure everything is bone-dry before black mold can even start growing.
We Rebuild the Damage: Because we are a full-service general contracting company, our in-house crews will step in to replace the ruined drywall, match your exact wall texture and paint color, and lay down new flooring if the water ruined your hardwoods or carpets.
Our Customer Reviews
FAQS
Emergency visits typically involve a dispatch fee for after-hours travel, plus the cost of the actual repair. Because every emergency is different—ranging from a simple frozen pipe to a massive sewer line collapse—giving a flat rate over the phone is nearly impossible. However, we always assess the situation in person and give you a clear, honest, upfront price before we start cutting into pipes or turning wrenches. There are no hidden surprises on your final bill.
Waiting for regular business hours to avoid an after-hours fee is usually a terrible idea if water is actively leaking. Water causes progressive damage. The cost of replacing ruined hardwood floors, tearing out moldy drywall, and replacing destroyed furniture will far exceed the minor cost of a weekend or late-night plumbing visit. If the water is flowing, call immediately.
Water heaters usually give warning signs before a total blowout. If your water heater starts making loud popping, cracking, or rumbling noises, it means heavy sediment has built up inside the tank and the water is boiling under the sludge. If you see visible rust streaks on the outside of the tank, or if you notice a small, unexplained puddle of water forming at the base, the metal is actively failing. Call us immediately before the bottom gives out completely.
If you use America’s General Contractor, we do. Our team is fully equipped to handle both the plumbing repair and the emergency water extraction. We will remove the standing water, dry out the affected areas, and rebuild whatever the water destroyed. You don’t have to hire a separate cleanup crew.
Emergency Dispatch Across the DFW Metroplex
When your home is flooding, you don’t have time to wait for a company that has to fight two hours of highway traffic to reach you. You need a local team that knows the area, understands the local building codes, and knows how Texas homes are constructed. We have technicians positioned and ready to dispatch to homes and businesses across the entire region, including:
Dallas & Surrounding Communities: North Dallas, Preston Hollow, Highland Park, University Park, Lake Highlands, Irving, and Garland.
Collin County: Plano, Frisco, McKinney, Allen, Celina, and Prosper.
Tarrant & Denton Counties: Fort Worth, Arlington, Grapevine, Southlake, Keller, Lewisville, and Denton.
Don't Let Water Destroy Your Home—Call Us Now
Every single minute you wait allows water to sink deeper into your floors, travel further behind your walls, and cause more expensive damage. Do not wait until morning. Stop the damage right now and get your life back to normal. Our dispatchers are awake, our trucks are loaded, and we are ready to help.
